The University at Buffalo is New York’s No. 1 public university. The previous Financial Aid website had infrastructure dating back to 2010 and as a result of its age and outdated UI, leading to poor user experience. This resulted in decreased traffic to core pages, increased number of phone calls to the office, and contributed and overall user dissatisfaction.
Working together with the client’s internal team, Forcoda designed and built a website with a more organic, clean experience. Particular consideration was given to the natural progression through the site, with clear navigation and integration with AA Accessibility Standards.